At Ceylon and Beyond Travels, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains what information we may collect, how we use and protect it, and when it may be shared when you enquire about or book our travel services.
By using our website or making a booking with Ceylon and Beyond Travels, you acknowledge and agree to the practices outlined in this Privacy Policy.
To plan, arrange and manage your travel experience, we may collect personal information such as:
Where necessary, we may also collect limited health-related information solely where it is required to arrange requested travel services or support your safety during the journey.
We may receive personal information through a number of channels, including:
The information we collect may be used to:
We only share your personal information where it is necessary to arrange and deliver the travel services you have requested. This may include sharing relevant information with:
We do not sell your personal information to advertisers or unrelated third parties.
We take reasonable administrative, technical and physical measures to protect your personal information from unauthorised access, misuse or loss. Information is maintained through our booking systems, authorised business records and secure digital platforms. Access to personal information is limited to authorised personnel who require it for legitimate business purposes.
We retain your personal information only for as long as reasonably necessary to:
Once the applicable retention period has ended, information will be securely deleted or anonymised where appropriate.
Our website may use cookies to support website functionality, understand website performance and improve your overall browsing experience.
You may choose to disable cookies through your browser settings. However, doing so may affect the functionality of certain features of our website.
Subject to applicable legal requirements, you may request to:
For security purposes, we may require proof of identity before processing such requests.
Our website may include links to external websites operated by third parties. Ceylon and Beyond Travels is not responsible for the privacy practices, policies or content of these third-party websites.
We recommend reviewing the relevant privacy policies before providing personal information through external websites.
We may review and update this Privacy Policy from time to time to reflect changes to our services, practices or applicable requirements.
Any updates will be published on this page together with the revised effective date.